2001

Implementing new ways of delivering legal services - 15 October 2001

PA Consulting Group has assisted Clifford Chance, the world's largest law firm, with the implementation of a new 'collaborative working' service.

Elliot Rose, Senior Consultant with PA Consulting Group, said:

'With the trend towards globalisation within many large organisations, there is a need to collaborate across geographic and time barriers. In the professional services sector, clients are demanding secure Internet-enabled collaborative working areas in order to have real-time access to documents and information.'

The provision of secure Internet-enabled collaborative working areas for its clients was, therefore, viewed by Clifford Chance as being of strategic importance and was a key component of the firm's plans to use new technology to strengthen relationships with clients. It was also seen as key to helping Clifford Chance to support its position as a leading provider of on-line legal services.

Clifford Chance appointed PA to assist with the implementation of such a service in the shortest possible time-frame. Within six months, a global solution - CliffordChanceConnect - had been successfully implemented.

Clifford Chance is now able to create collaborative working areas for staff and clients rapidly and without the need for new technology or technical IT expertise. These working areas provide a fast and secure information exchange and enable transparent recording of information.

The ability to deliver these new on-line services has served to strengthen relationships between Clifford Chance and its clients.

Michael Bray, CEO Clifford Chance, commented:

'Benefits to our clients from CliffordChanceConnect will not be limited just to the immediate ones of more efficient deal and project management. By encouraging greater and more productive teamwork between clients and Clifford Chance, the new service will allow us to deepen our understanding of clients' businesses and thereby give us opportunities to find new ways of enhancing our services to them.'

Elliot Rose of PA Consulting Group will be chairing a seminar on 'On-line dealrooms' at the LegalTech exhibition, London, at 12.30pm on Wednesday 31st October. The session will also include case studies by Clifford Chance and Linklaters & Alliance.

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For more information, please contact:

Caroline Meares PA Conuslting Group 123 Buckingham Palace Road London SW1W 9SR Tel: +44 20 7312 4636 E-mail: caroline.meares@paconsulting.com

Notes to editors

PA Consulting Group is a leading management, systems and technology consulting firm, with a unique combination of these capabilities. Established almost 60 years ago, and operating worldwide from over 40 offices in more than 20 countries, PA draws on the knowledge and experience of around 4,000 people, whose skills span the initial generation of ideas and insights all the way through to detailed implementation.

PA builds strategies for the creation and capture of shareholder and customer value, and helps clients accelerate business growth through innovation and the application of technology. PA works with clients to improve performance, mobilize human resources and deliver change effectively, including managing major projects, and designing and implementing enterprise-wide systems and full e-business solutions.

PA focuses on creating benefits for clients rather than merely proposing them, and this focus is supported by an outstanding implementation track record in every major industry and for governments around the world. PA also develops leading-edge technology both for its clients and within its own portfolio of venture companies in areas ranging from software to wireless technology to life sciences.

PA distinguishes itself from its competitors through the range and quality of its people, the depth of its industry insight, its development and use of technology, and also its independence and culture of respect, collaboration and flexibility in working with clients.

We are proud that our clients say 'PA makes it happen'.

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